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Updated 2026-03-20 11:34 UTC
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Crypto.com cuts 12% of staff as it integrates AI across the business for efficiency

Crypto.com laid off approximately 180 employees, representing 12% of its workforce. The cryptocurrency exchange cited an "enterprise-wide AI" pivot as the reason for the cuts. The company says it's integrating AI across its business operations for greater efficiency.

This is part of a growing trend of companies using AI implementation as justification for significant layoffs. Crypto.com joins a wave of tech and crypto companies reducing headcount while claiming AI will handle previously human-performed tasks, raising questions about whether this represents genuine operational improvement or cost-cutting dressed up in tech buzzwords.
Critics say

The AI justification for layoffs has become a convenient cover for standard cost-cutting measures. Companies are using AI as a trendy excuse to reduce payroll expenses while appearing innovative rather than simply downsizing due to financial pressures or market conditions.

Company says

The layoffs are a strategic move to modernize operations and improve efficiency through AI integration. By automating routine tasks and processes, the company can operate more effectively with a leaner workforce while positioning itself for future growth in an increasingly competitive market.

20h ago 3h ago