Updated 2026-03-20 05:33 UTC
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Amazon's Alexa has had an AI upgrade. Now she's got more to say

Amazon has launched Alexa+, its AI-upgraded smart assistant, in the UK through an early access program starting March 19. The enhanced version promises more conversational interactions and follows previous rollouts in the US, meltdown.html" class="story-link" title="Canada Benchmark Set to Erase Gains For Year Amid Gold Meltdown">Canada, and Mexico. Hundreds of thousands of UK users will receive invitations to try the free upgrade.

Amazon's original Alexa has faced growing criticism for falling behind newer AI chatbots like ChatGPT and Claude in terms of conversational ability. The upgrade represents Amazon's effort to modernize its voice assistant and compete in the rapidly evolving AI landscape.
Tech observers say

The original Echo and Alexa technology has stagnated compared to more advanced AI chatbots that have emerged. Amazon needed this upgrade to remain competitive as users have grown accustomed to more sophisticated AI interactions elsewhere.

Amazon says

Alexa+ represents a significant advancement in conversational AI, offering users a much more natural and engaging experience. The phased rollout demonstrates Amazon's commitment to delivering quality improvements to its voice assistant ecosystem.

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